All Xpressbet account holders are automatically enrolled in XB Rewards. No additional registration is required to participate.
There is no cost to participate in 1/ST Rewards.
You cannot opt out of the 1/ST Rewards program.
If you have any questions about the 1/ST Rewards program, our friendly Customer Service staff would be more than happy to assist you. Please contact Xpressbet Customer Service via email at
You earn 1/ST Rewards Points each time you place a wager with Xpressbet. Points are earned at a rate of 2 Points for every dollar you wager, with bonus multipliers applied once your handle volume or wagering frequency surpasses certain Rewards Level thresholds. The more you bet and the more days you wager, the closer you move to receiving bonus multipliers. You can also increase your Points total by taking advantage of one of our 1/ST Rewards Promotions.
The 1/ST Rewards Points you earn based on your daily wagering totals – 2 Points for every dollar you wager – are deposited into your account each morning. The 1/ST Rewards Bonus Points you earn based on your Rewards Level are deposited into your account on the first day of each month. The 1/ST Rewards Points you earn for participating in an 1/ST Rewards Promotion will be deposited into your account based on the terms of the promotion.
You can check your 1/ST Rewards balance by clicking on “1/ST Rewards” in the upper right-hand corner of the website and selecting “Rewards Summary.”
You can keep track of the 1/ST Rewards Points you receive by clicking on “1/ST Rewards” in the upper right-hand corner of the website and selecting “Rewards Statement.” Rewards listed in your Statement are broken down by the date you earned them, so you can quickly and easily track your Rewards balance. If you have any additional questions regarding your Rewards, please contact Xpressbet Customer Service via email at
Your 1/ST Rewards Points will expire if your account is inactive for 13 months. Your inactivity calendar resets each time you place a wager.
1/ST Rewards Points are non-transferrable and cannot be pooled between multiple Xpressbet accounts.
1/ST Rewards Points can be redeemed for Xpressbet wagering credits, which work just like cash and allow you to play the races instantly with your Rewards. Wagering credits cannot be withdrawn from your account.
1/ST Rewards Points can be redeemed for Xpressbet wagering credits, past performances, tournament entries, racetrack discounts, electronics and VIP experiences. To view our entire Rewards Catalog, please visit HERE for a complete Redemption Overview.
You can redeem your 1/ST Rewards Points in the XB Rewards Shop section of the Pro Shop. To access the Rewards section of the Pro Shop, click on “1/ST Rewards Shop” on the left side of the Pro Shop.
There is no limit to how often you can redeem your 1/ST Rewards Points.
Only customers who are Diamond Level Players can choose to have their Points auto-redeemed for $100 Xpressbet wagering credits. To auto-redeem your 1/ST Rewards Points on the first day of each month, click on “1/ST Rewards” in the upper right-hand corner of the website, select “Rewards Summary” and check the box next to “Auto-Redeem my 1/ST Points” beneath “My Preferences.” Please note, the default setting is to not automatically redeem your Points.
Yes. Please visit HERE to view our entire Rewards Catalog.
If you need to cancel or change your order, please contact Xpressbet Customer Service via email at
Virtual redemption items, including Xpressbet wagering credits and past performances, are available immediately following redemption. Please allow 2-4 weeks for delivery of physical goods, including tickets and electronics.
If your item arrived damaged, please contact Xpressbet Customer Service via email at
All items ordered from the XB Rewards catalog are non-refundable.